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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Montessori Academy of Slidell

March 13, 2025

5  out of  5
rating by Montessori Academy of Slidell
"⭐️⭐️⭐️⭐️⭐️ Top-notch service! Every time I’ve needed help, the team has been professional, responsive, and truly focused on making the process smooth. Whether it’s answering questions or handling claims, they always go above and beyond. It’s great to have an insurance team you can trust and rely on!"
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Charlene Malone

March 12, 2025

5  out of  5
rating by Charlene Malone
"Everyone is always friendly & eager to assist me with whatever I call them about. Very dedicated."
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Keith Tatum

July 21, 2024

1  out of  5
rating by Keith Tatum
"Piss poor insurance company"
We responded:
"Mr. Tatum, I am sorry to hear that you are unhappy with our office. Please feel free to call us to discuss your concerns."
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Barbara Alveris

July 5, 2022

5  out of  5
rating by Barbara Alveris
"Beautiful"
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Melissa Gaudet

April 19, 2022

1  out of  5
rating by Melissa Gaudet
"I don't know what happened to this office The women in this office will smile in your face and stabb your back. I went in multiple times to pay my bill they kept telling me I was paid up and my auto draft was set. I knew something was wrong. I finally received a letter stating that I have cancelled when I called about it I was told again not to worry we just spoke, your auto draft is set for when your time is up. Time came and it was not set. I even made them print temporary id cards every time I went in to prove I was in there. I love state farm but this particular office needs some attention from the upper management. I was forced to switch to a different company because of these actions. I hope they treat the rest of the public better than they did me. Good luck and God bless."
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Stephen Young

October 28, 2021

5  out of  5
rating by Stephen Young
"My family and I really appreciated our time speaking with Ben from State Farm. He made us feel very comfortable talking with him about our insurance needs, and their surprisingly low rates. This seems like a great company which we look forward to doing business with in the future."
We responded:
"Thank you so much! We are very honored that you have trusted our agency with your business."
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Good Hands Financial Services LLC

February 9, 2021

5  out of  5
rating by Good Hands Financial Services LLC
"I highly recommend this business. The staff is very polite and They also was very patient. Finally, the savings that I received on car insurance were unbeatable. I recommend this office to anyone"
We responded:
"Thank you for your positive feedback. We appreciate your business!"
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Kayli Alphonso

February 2, 2021

5  out of  5
rating by Kayli Alphonso
"The team members at Mel Malone State Farm have always been very helpful every time I have called the office or needed attention regarding any matter! They are polite, friendly, and eager to help. Anytime I’ve submitted a request to them, the task is handled professionally and quickly. I highly recommend doing business with this office!"
We responded:
"Thank you for your kind words, Kayli! We appreciate your business."
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Shane Jeansonne

February 16, 2020

1  out of  5
rating by Shane Jeansonne
"State farm insurance sucks I will never go back to them ever again and that no where in usa"
We responded:
"Hello, I am sorry to hear that you have had a negative experience with State Farm. If your concern is about our agency specifically, please contact us at 504-279-3276 and ask for the office manager so that we can get more details about your concerns. Thank you."
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Robert Brumfield

March 25, 2019

5  out of  5
rating by Robert Brumfield
"Best auto insurance in town."
We responded:
"Thank you for your positive feedback, Robert!"
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KAREN PATCHECO

October 17, 2018

5  out of  5
rating by KAREN PATCHECO
"I feel welcomed at Mel Malone's State Farm. The staff are so friendly and knowledgeable. Everyone there are willing to go above and beyond to make sure that you are satisfied."
We responded:
"Thank you, Karen! We appreciate your positive feedback. Thank you for being a loyal customer!"
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Dominicfoto Foto

February 2, 2018

1  out of  5
rating by Dominicfoto Foto
"It was past bad can't call on phone and get basic answers to questions go in the office you got wait 30 plus minutes to see someone to get answers to questions about your account I would strongly suggest to find an office that the people can answer questions over phone these people here think people got time and money to waste their time and gas to come to there office every time you have question or problem not !!!!!!!!!!!!!!!"
We responded:
"Hello Dominic, I know it has been quite some time since you left this review, but I wanted to reach out to thank you for sharing this feedback. I am very sorry that you feel that you did not receive service in a timely manner. We pride ourselves on prompt, professional service to our customers. If you would like to discuss your concerns further, please feel free to call our office at 504-279-3276 and request to speak to the office manager. Thanks!"