State Farm® Insurance Agent Mel Malone

"Everyone is always friendly & eager to assist me with whatever I call them about. Very dedicated."

"⭐️⭐️⭐️⭐️⭐️ Top-notch service! Every time I’ve needed help, the team has been professional, responsive, and truly focused on making the process smooth. Whether it’s answering questions or handling claims, they always go above and beyond. It’s great to have an insurance team you can trust and rely on!"

"Jake is very helpful for the myriad of questions I have on all of our different types of policies. He and the staff give excellent customer service! Go Jake!"

"Jake is knowledgeable and helpful with all kinds of questions including my auto, life, disability, general liability, etc, policies. Great customer service and recommendations to what we need to review for our needs now."

"Piss poor insurance company"

"These people used to be friendly but that woman peola la somebody is a joke! Mel malone helped my mother for decades. Now that my mom is deceased I have to contact the office for various things. This women acts like I owe her something. First she barks I have to go into the office to close my Mom's homeowners policy. When I tell her I live in a different state, she says I have to sign some paperwork. Then she sends me an email with 10 gifs including her face with no attached paperwork. The email says to just reply I want to cancel. Then the act of sale got pushed back a week out of no fault of ours. The buyer did it. I call to cancel and miss attitude calls me back and says call her at the act of sale because she can't be bothered if it gets pushed back again. It took 3 days and a complaint to the main office to get them to respond in cancelling the car insurance. How long will it be after the act of sale that she is bothered to send another email to me that says, "you want to cancel the insurance?" She said she had all that paperwork she sent me. I asked her, "What paperwork? There was no attachment of paperwork. You just asked me to reply yes in an email!" If you are considering this office for your insurance, reconsider. Lasomebody woman will treat you like garbage."

"Beautiful"

"I don't know what happened to this office The women in this office will smile in your face and stabb your back. I went in multiple times to pay my bill they kept telling me I was paid up and my auto draft was set. I knew something was wrong. I finally received a letter stating that I have cancelled when I called about it I was told again not to worry we just spoke, your auto draft is set for when your time is up. Time came and it was not set. I even made them print temporary id cards every time I went in to prove I was in there. I love state farm but this particular office needs some attention from the upper management. I was forced to switch to a different company because of these actions. I hope they treat the rest of the public better than they did me. Good luck and God bless."

"My experience with Erin an office manager with Mel Malones office. I called to make a payment but I had a few questions needless to say I not only got answers I left so please with new details and help I wasn't expecting at all. Thank you Erin for taking the time to assist me. Your help and going the extra miles was a Blessing to someone else. Thanks again"

"My family and I really appreciated our time speaking with Ben from State Farm. He made us feel very comfortable talking with him about our insurance needs, and their surprisingly low rates. This seems like a great company which we look forward to doing business with in the future."

"This place is awesome! Everyone on the team is super helpful and friendly. Ben Davis was able to walk me through the entire process and explain to me my insurance needs and help put my concerns to rest."

"I highly recommend this business. The staff is very polite and They also was very patient. Finally, the savings that I received on car insurance were unbeatable. I recommend this office to anyone"

"When I had an issue with someone hitting my daughter's car & not having ins. this State Farm was there me. They answered all my questions & replied back to me quickly."

"The team members at Mel Malone State Farm have always been very helpful every time I have called the office or needed attention regarding any matter! They are polite, friendly, and eager to help. Anytime I’ve submitted a request to them, the task is handled professionally and quickly. I highly recommend doing business with this office!"

"I love the staff at this state farm they are always very sweet and helpful ❤️"

"State farm insurance sucks I will never go back to them ever again and that no where in usa"

"They help you every way to keep your price down"

"Annoying with the constant mail about their high insurance!😤"

"Best auto insurance in town."

"I feel welcomed at Mel Malone's State Farm. The staff are so friendly and knowledgeable. Everyone there are willing to go above and beyond to make sure that you are satisfied."

"My experience at this agency has been great. The staff is very friendly and helpful. They always try to provide the best service possible. If you are looking for insurance in this area, I would highly suggest this agency."

"It was past bad can't call on phone and get basic answers to questions go in the office you got wait 30 plus minutes to see someone to get answers to questions about your account I would strongly suggest to find an office that the people can answer questions over phone these people here think people got time and money to waste their time and gas to come to there office every time you have question or problem not !!!!!!!!!!!!!!!"